Hi, I’ve got a deposit on a 2021 Subaru Outback at Stivers Subaru in Decatur. But the carfax has come back with not an accident but “damage reported”. No one knows exactly what happened, so I’m concerned. Do your inspections cover frame and suspension issues and replaced body parts? Can you perform an inspection at the dealership? Thanks!! Fred Gosman
Hello, Fred Gosman! Yes, that's exactly what we do. We can determine what happened, what was replaced or repaired, and whether it was cosmetic or structural damage. And of course, we can also visit the dealership to inspect the car.
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What happens if you go out for an inspection and the car is no longer available, what happens next? Will I be able to use this as an credit to another inspection? Or will it just be money lost?
Hello, Candice! You get a full refund if the car is sold before we can get there.
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Do you guys service winder, GA area?
Hello, Candice Ballard! Yes, we can go there.
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Hi, are you available in newyork? Near valleystream. And do you fo inspection for tesla model s
Hello, Arun! Yes, we inspect Teslas, but unfortunately, we don't operate in New York. Only Atlanta GA, Dallas TX, and Charlotte NC.
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How might your inspection differ from a dealer's $300 report (besides not having to take it to them)?
Hello, Paul Smith! Usually, dealerships (and repair shops in general) don't inspect cars for previous body damage and don't have dedicated mechanics for pre-purchase inspections. It means that your car will be inspected by someone who normally works on, let's say, suspension, and doesn't know much about engine diagnostics. But our mechanics have versatile experience and can do accurate full-system assessments - we have inspected thousands of cars and we know how they should and shouldn't perform, as well as the potential risks involved.
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Would I be able to meet you wherever you are based and ride along for the inspection? I'd like to be present but I do not have a car at the moment and the one I'm looking at is within your service area but quite far from me.
Hello, Gryffen Mendelssohn! Yes, we can meet you somewhere and drive to inspection venue.
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I'm looking for advice on a car, meeting the below criteria:
-Budget: 20-25K
-SUV, or something with good storage space that can handle minor travel offroad/camping.
-Good MPG
-Reliable
-Probably around 6-8K miles every year
I am probably looking at the used market. So far I currently have the Honda Passport, Toyota Rav4, and Subaru Outback in mind. I have my hesitations with each vehicle, so I am seeking your advice. Should I consider a Mazda CX-5?
What has been your experience with maintenance with those vehicles, and how do you like them? Do you have any suggestions for different vehicles?
Thank you!
Hello, Leland! We like Mazda. It is reliable but cheaper than Toyota or Honda. Subaru has a high risk of developing head gasket leaks even at low mileage, but sometimes they hold up pretty well. Anyway, 6-8k miles per year is very light use. If you find any car from your list without 'pre-existing conditions,' then it will last you many years with minimal repair cost.
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Can you inspect a vehicle that I'm looking to purchase from a private seller? If so, and the inspection passes, what guarantees are there in the event something is missed (ie. Jb Welded temp fix on the block or something of the sort)?
Hello, Maison! Yes, we can inspect vehicles from private sellers. Regarding guarantees, there is a good analogy. Does your doctor guarantee to detect any health issues during your annual check-up? No. Should you do annual check-ups? Absolutely! It lowers your risks. The same goes for our service—we use our knowledge, experience, and tools to significantly lower the risk of buying a bad car. But if you need more confidence, you can consider using our Selection service, which comes with a 60-day warranty on the selected vehicle.
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Does your inspection report include whether or not a vehicle will pass emission testing?
Hello, Jill Edmondson! Yes, we can tell if the vehicle can pass the emission test or not.
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Do the inspectors provide any guarantee?
Hello, mathias fobi! We provide a 60-day warranty on vehicles we find for you when you order our Selection service.
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